Some
of the leading offline and online international travel merchants Venere, Travel
Now, Active Hotels Ltd and Superbreaks Ltd provide our online booking capability.
When you book using the secure server, your information is sent to one of our
partner servers, who offer the use of the best possible and latest secure server
software (SSL) available, which encrypts all of your personal details. This means
that your information, which includes your name, address, and credit or debit
card number, cannot be read as it travels over the internet. Your information
is then held in one of these secure databases for the duration of your stay. Only
designated employees from our travel partners have access to your information
in order to process your booking. As required by the UK Data Protection Acts of
1984 and 1998, we follow strict security procedures in the storage and disclosure
of information which you have given us, to prevent unauthorised access and use
of your information. What information do we collect? How do we use it? Booking: We
require certain information to allow us to process your hotel booking and notify
you of the booking confirmation. When you book, we need to know your name, address
and email address, as well as your credit or debit card number and expiry date.
We ask for your telephone number so that both a customer support representative
can contact you if there is a question concerning your reservation. Special
offers: From time to time our partners may have special deals that may
be of interest to you. Out of respect for your privacy we present the option to
opt out of these types of communications. Surveys & contests: Our
travel partners may request information from customers via surveys or competitions.
Survey information will be used for purposes of monitoring or improving the use
and satisfaction of our site. When you enter a competition, we may request information
such as your name, contact details and demographic information such as age and
postcode. Participation in these surveys or competitions is voluntary and you
have the choice whether or not to disclose this information. Contact information
will be used to notify the winners and award prizes. Newsletters: Guests
also have the option to subscribe to partner sponsored newsletters. If so, we
ask for contact information such as your name and email address. Site trackingOur
partners may use tracking software to monitor customer traffic patterns and site
usage to help us develop the design and layout of our site to better meet the
needs of our customers. This software does not enable our partners or ourselves
to capture any personally identifying information. Sharing information Our
travel partners may share aggregate statistics about hotels' customers, traffic
patterns, and reservations with their suppliers and partners, but these statistics
do not include any personally identifying information. Neither our travel
partners or ourselves disclose information about guests to any other person or
organisation without their consent unless there is an emergency situation that
requires it or they are legally required to do so. Links Any
external links from our web site are provided for convenience and purely informational
purposes. While we try to find sites that are of value to you, neither ourselves
nor our partners can be held responsible for any content, political views or endorsements
that may be found in any of our external links. We are not responsible for the
privacy practices or the content of such web sites. Room4U endeavours to carry
out checks on partner sites through which our hotel is distributed to make sure
that they too comply with industry standard privacy policies. Please note that
no personal information will be transmitted in any way to any other sites. Your
consent: In using our web site, you consent to the collection and use
of this information by both ourselves and our partners in the ways described above. Online security | Privacy
policy | About us | Booking/Cancelling
| Contact us | Customer
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